Cooling Sofa Pad Set (5-Piece)
Shipping Policy
Free shipping on all orders. In-stock products typically ship within 1–3 business days, with delivery in 1–7 business days depending on your location. You'll receive a tracking number as soon as your order has been shipped.
Returns Policy
Enjoy 60-day hassle-free returns for eligible products. Warranty coverage varies by product—please refer to the Warranty for details. Please note that compressed sofas are not eligible for return or exchange once unpacked. If you need assistance, our support team is always here to help.
Product Care
Vacuum regularly using a soft brush attachment and blot spills immediately with a damp cloth. Avoid rubbing stains or using bleach and solvent-based cleaners. Keep your sofa away from direct sunlight and excessive humidity to preserve its color and fabric quality.
Built on Certified Standards
Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Contact Support
How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location. (Shipping times may vary by region.)
Do Welax products come with a warranty?
Yes. Welax products are made with durable materials and high-quality components. Warranty periods vary by product. Please refer to our Warranty page for specific coverage and details.
Can I return a product if I’m not satisfied?
Yes. We offer a 60-day return policy. If there is a quality issue, we will provide a replacement or a refund. Compressed sofas are not eligible for return or exchange once unpacked
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number on the carrier’s website or via 17TRACK to check the latest delivery status.
How can I contact Welax customer support?
You can reach our support team via email, live chat, or phone. Please visit our Contact page for more details.
Are Welax products safe and durable?
Yes. All products are made with high-quality materials and undergo strict quality control to ensure safety and long-lasting performance.